Trinamool’s Mahua Moitra accuses sports brand Decathlon of violating privacy laws

Trinamool Congress MP Mahua Moitra said Decathlon requested for her mobile phone number and email address to complete a purchase transaction. She has accused the French sporting shop of “violating privacy rules and consumer laws” by requiring these personal details.

Ms Moitra said she went to the Decathlon store in Delhi’s Ansal Plaza, a renowned mall, to buy a pair of trousers for her father, but the store manager insisted on getting her contact information, including her phone number and email address, in order to complete the transaction.

Moitra took to Twitter to raise the issue.

Want to buy my dad trousers for ₹1499 in CASH at @Decathlon_India Ansal Plaza & manager insists I need to put in my mobile number & email
ID to purchase.
Sorry @Decathlon_India you are violating privacy laws & consumer laws by insisting on this. Am at store currently.

— Mahua Moitra (@MahuaMoitra) April 28, 2022

A screenshot of a message she said she received from a “leading counsel at the Supreme Court” was also posted by the Trinamool Congress MP.

Decathlon was not to be given her phone number, according to the text.

“Ask them to reconfigure their system,” the lawyer said, sharing their own experience with the company.

Received this message from a top lawyer at the Supreme Court just now. The sweet manager finally put in his number & got me out of store (with dad’s trousers) But @Decathlon_India needs to reconfigure now. pic.twitter.com/Ez4OxGDuJJ

— Mahua Moitra (@MahuaMoitra) April 28, 2022

Ms Moitra said she normally buys things from Decathlon stores in the UK, and they never ask for mobile numbers; instead, if a consumer wants a paperless receipt, they ask for email addresses. “So it’s evident that just the Indian arm intends to deceive clients in the United States. @Decathlon India, that’s not polite “she continued.